89bd7 Privacy Policy

When you register for and use the 89bd7 platform, we collect certain categories of personal data. This data is necessary to provide you with a functional, secure, and personalised gaming experience. The categories of data we collect are set out below.

Registration data: When you create a 89bd7 account, we collect your full legal name, date of birth, residential address (including city — for example, Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi), email address, and mobile phone number. This information is required to verify your identity, confirm your age eligibility (18+), and operate your account.

Identity verification data: In order to comply with our verification obligations and to process withdrawal requests, we may collect copies of government-issued identity documents such as your National Identity Card (NID), passport, or driver's licence. We may also collect a selfie photograph for liveness verification purposes.

Financial data: We collect records of your deposits and withdrawal transactions, including the payment method used (e.g., bKash, Nagad, Rocket, Upay, SureCash, bank transfer), transaction amounts in Bangladeshi Taka (৳), and transaction reference numbers. We do not store full mobile banking PINs or bank account passwords.

Usage and behavioural data: We collect data about how you interact with the 89bd7 platform, including games played, bet amounts and outcomes, session duration, pages visited, search queries within the platform, and feature preferences. This data helps us personalise your experience and identify unusual account activity.

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and approximate geographic location (derived from IP address).
• Communications data: Records of correspondence between you and the 89bd7 support team, including live chat transcripts and emails sent to or from [email protected].
• Cookie data: Data collected via cookies and similar tracking technologies as described in Section 4 of this policy.

89bd7 uses the personal data it collects for the following specific purposes. We process your data only where we have a lawful basis for doing so — typically because the processing is necessary to perform our contract with you (i.e., to operate your account), to comply with a legal obligation, or where we have a legitimate interest that is not outweighed by your privacy rights.

89bd7 does not use your personal data for automated decision-making that produces significant legal or similarly significant effects on you, without human review. Where automated systems are used for fraud screening or responsible gaming alerts, any consequential account action (such as suspension) involves human oversight before being applied.

Where we rely on your consent to send marketing communications — for example, promotional offers tied to BPL cricket season, Eid, or T20 tournaments — you may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting our support team.

89bd7 does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes. We may, however, share your data with carefully selected third parties where it is necessary to operate the platform and provide our services to you. All third-party data processors are required to handle your data securely and in accordance with their contractual obligations to 89bd7.

Categories of third parties with whom data may be shared:

• Payment processors: When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or SureCash, the relevant transaction data (amount, reference, account identifier) is shared with that payment service provider to process the transaction. These providers operate under their own privacy policies and regulatory obligations.
• Identity verification providers: Third-party KYC (Know Your Customer) verification services may process copies of your identity documents to confirm your identity and age on our behalf. These providers are bound by strict data handling agreements.
• Game software providers: Game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming may receive anonymised session data in order to deliver their games through the 89bd7 platform. These providers do not receive your full personal profile.
• Analytics providers: Aggregated, anonymised usage data may be shared with analytics platforms to help 89bd7 understand user behaviour patterns and improve the platform. No personally identifiable information is included in these data sets.
• Legal and regulatory authorities: 89bd7 may disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law, or where disclosure is necessary to protect the rights and safety of 89bd7, its players, or third parties.

All third-party service providers engaged by 89bd7 are subject to contractual data processing agreements that require them to process player data only for the specified purpose, maintain appropriate security standards, and not retain data beyond the agreed period. 89bd7 conducts periodic reviews of third-party data handling practices.

The 89bd7 platform uses cookies and similar tracking technologies (such as web beacons and local storage objects) to operate the platform, remember your preferences, and improve your experience. This section explains the types of cookies we use and your options for managing them.

What are cookies? Cookies are small text files placed on your device by a website you visit. They are widely used to make websites work more efficiently, remember user preferences, and provide analytical information to site operators. Cookies set by 89bd7 are first-party cookies; some third-party cookies may also be set by our game providers and analytics partners.

Managing your cookie preferences: You can control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will affect the functionality of the 89bd7 platform and may prevent you from logging in or completing transactions. Functional and analytical cookies can be disabled without affecting core platform access, though some personalisation features may not work as expected.

Most web browsers (Chrome, Firefox, Safari, Edge, and others) allow you to view, manage, block, and delete cookies through their privacy or settings menus. Refer to your browser's help documentation for specific instructions. On mobile devices, cookie management options are typically found in the browser's privacy settings.

89bd7 retains your personal data for as long as is necessary to fulfil the purpose for which it was collected, and for as long as required by applicable legal, regulatory, accounting, or reporting obligations. The following retention periods apply to the main categories of data we hold.

• Account registration data: Retained for the duration of your active account, and for a period of 5 years following account closure, in order to comply with anti-money laundering and financial record-keeping obligations.
• Identity verification documents: Retained for 5 years from the date of verification, or for 5 years following account closure, whichever is later.
• Financial transaction records: Retained for 7 years from the date of the transaction, in line with standard financial record-keeping requirements.
• Responsible gaming records: Self-exclusion requests, deposit limit settings, and related correspondence are retained for a minimum of 5 years to ensure the effectiveness of responsible gaming controls.
• Customer support communications: Chat transcripts and email correspondence are retained for 3 years from the date of the last interaction.
• Analytical and behavioural data: Anonymised aggregate usage data may be retained indefinitely for platform improvement purposes. Individually identifiable behavioural data is retained for no longer than 24 months from the date of collection.

When your personal data is no longer required, 89bd7 will securely delete or anonymise it so that it can no longer be linked to you as an individual. Secure deletion methods are applied to both digital records and any physical documents that may be held.

Where you request deletion of your data under your right to erasure (see Section 6), 89bd7 will assess the request and delete or anonymise your data to the extent permitted by our legal obligations. In some cases, we may be legally required to retain certain data even following an erasure request — we will inform you if this applies.

As a player on the 89bd7 platform, you have a number of rights in relation to the personal data we hold about you. 89bd7 is committed to honouring these rights promptly and transparently. To exercise any of the rights described below, please contact us at [email protected] with the subject line "Privacy Request" and a description of your request.

• Right of access: You have the right to request a copy of the personal data that 89bd7 holds about you. We will provide this information in a clear, structured format within 10 business days of receiving your verified request.
• Right to rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update basic account details (such as your email address or mobile number) directly through your account settings.
• Right to erasure: You have the right to request that 89bd7 delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected, or where you withdraw your consent and no other lawful basis applies. Note that some data may need to be retained for legal compliance reasons (see Section 5).
• Right to restrict processing: You may request that 89bd7 restrict the processing of your personal data in specific circumstances, such as while a dispute about the accuracy of your data is being resolved.
• Right to data portability: Where processing is based on your consent or contract performance, you have the right to receive the personal data you provided to us in a structured, machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to object: You have the right to object to the processing of your personal data where that processing is based on legitimate interests. Where you object to direct marketing, we will cease such communications immediately.
• Right to withdraw consent: Where 89bd7 processes your data on the basis of your consent (e.g., for marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

89bd7 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction, or disclosure. The following security measures are in place across the 89bd7 platform.

• SSL/TLS encryption: All data transmitted between your device and the 89bd7 servers is encrypted using Transport Layer Security (TLS). This ensures that your login credentials, payment information, and personal data cannot be intercepted in transit.
• Data encryption at rest: Sensitive data stored on 89bd7 servers — including identity documents and financial records — is encrypted at rest using industry-standard encryption algorithms.
• Access controls: Access to personal data held by 89bd7 is restricted to authorised staff on a strict need-to-know basis. Access logs are maintained and reviewed regularly. All staff with access to personal data are subject to confidentiality agreements.
• Secure password storage: Account passwords are stored using one-way cryptographic hashing. 89bd7 staff cannot retrieve your password in plain text. If you forget your password, a secure reset process is used to issue a new one.
• Fraud monitoring: Automated systems monitor transactions and account activity for signs of fraudulent behaviour, including unusual login locations, abnormal withdrawal patterns, and multi-accounting attempts. Alerts are reviewed by our security team in real time.
• Regular security reviews: 89bd7 conducts periodic internal security assessments and works with third-party security professionals to test the resilience of our platform against emerging threats.

Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights and freedoms, 89bd7 will notify affected players without undue delay and take all reasonable steps to contain and remediate the breach.

You also play an important role in keeping your 89bd7 account secure. We recommend that you use a strong, unique password for your account, never share your login credentials with anyone, and contact support immediately if you suspect unauthorised access to your account.

89bd7 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made to this policy, we will notify registered players via email to their registered address, or via an in-platform notification, prior to the changes taking effect. The "Effective Date" at the top of this policy will always reflect the date of the most recent revision.

We encourage you to review this Privacy Policy periodically so that you remain informed about how 89bd7 handles your personal data. Your continued use of the platform after the effective date of an updated Privacy Policy constitutes your acceptance of the changes.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 89bd7 handles your personal data, please contact our privacy team using the details below. We are committed to addressing all privacy enquiries promptly, professionally, and in confidence.

• Privacy enquiries email: [email protected] (subject line: "Privacy Request")
• Response time: Within 10 business days of receiving a verified request
• Support availability: Live chat available 24/7 via the 89bd7 platform
• Platform: 89bd7 — Bangladesh's premier online casino and sports betting platform